PURCHASE TERMS & CONDITIONS
SHIPPING
If Sombra Labs ("we") has your product(s) in stock, we will
email you a shipping notice confirming that the items have shipped and are
en-route to you; that notice is our acceptance of your order. In-stock orders
(excluding special delivery items) normally ship within 3 business days of
placing your order. Out-of-stock orders will ship once the item is back in
stock. We will send you the shipping notice once the item is back in stock and
has been shipped. How soon you receive the product(s) depends on the shipping
method you have chosen.
We reserve the right to limit
quantities available for sale or sold, and the right at any time to reject,
correct cancel or terminate any order for any reason whatsoever. If the price of
any product you order was incorrectly displayed on our Web Site, we will provide
you with an opportunity to place an order at the correct price.
Advertisements on our Web Site are invitations to you to make offers to
purchase products and services on the Web Site and are not offers to sell. Your
properly completed and delivered order form constitutes your offer to purchase
the products or services referenced in your order. Your order will be deemed to
be accepted only if and when we send a shipping notice email to your email
address. That shipping notice email constitutes our acceptance of your order and
forms a legally binding contract with Sombra Labs Inc.
The total price of your order will be charged to
your credit card when our shipping notice email has been sent to your email
address.
If you wish to cancel an order, you may request a cancellation by e-mailing support@sombralabs.com. However, we may not receive and process your cancellation
request before we accept and ship your order, in which case your cancellation
request may not be effective.
If for any reason you are not completely
satisfied with a product you have purchased, we will gladly give you a full
refund within 30 days after you receive it in its original
condition (including all packaging, accessories and manuals). In the event that a returned order has any packaging,
manuals, accessories, blank warranty cards or other items missing, the return
may be refused. Shipping
charges are non-refundable; however, we will refund your original shipping cost
if you are returning an item because of an error on our part, or we have
determined that the product is defective. Due to copyright laws software opened packages may only be
exchanged for the same item.
We rely on the information you provide
through the Web Site, including registration information (name and email
address), payment information (credit card numbers and expiration dates), and
transaction-related information, which must be true, accurate, current and
complete. You will be solely responsible and liable for any and all loss,
damage, and additional costs that you, we or any other person may incur as a
result of your submission of any false, incorrect or incomplete information or
your failure to update your registration information and payment information
within 30 days of any change.
RISK OF LOSS
All items purchased from sombralabs.com are made pursuant to a shipment
contract. This means that the risk of loss and title for such items
pass to you upon our delivery to the carrier.
APPLICABLE LAW
By visiting sombralabs.com, you agree that the laws of the province of Ontario, without regard to principles of conflict of laws, will
govern these "PURCHASE TERMS & CONDITIONS" and any dispute of any sort that might
arise between you and Sombra Labs Inc.
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